Better Systems. Better Processes. A Better-Run Sign Company
KGT Agency helps growing sign companies streamline operations, improve visibility, and build scalable systems that move work—and revenue—through the business faster.
Who We Serve
KGT Agency works with growing sign companies that know their operations could work better.
Maybe you've outgrown the processes that got you here. Work gets stuck between departments, information is difficult to find, or your systems aren't giving you the visibility you need to manage the business effectively.
We work with sign companies looking to improve:
How work moves from Intake to invoice
Processes and handoffs between departments
Visibility into workload, backlog, and performance
Systems and technology that aren't working as well as they should
Accountability and consistency across the team
SOPs and documentation that reduce reliance on tribal knowledge
Whether you're solving an existing problem or preparing for the next stage of growth, KGT helps you build an operation that works better for your team—and your business.
Kate Getchell-Tiffany
Our Services
Fractional Operations Leadership
Senior-level operational support without adding a full-time executive. We work alongside owners and leadership teams to set priorities, solve operational problems, establish accountability, and implement operational improvements.
Operational Efficiency & Process Improvement
We look at how work moves through your business, identify where it slows down or breaks down, and improve the processes and handoffs that affect cycle time, capacity, invoicing, and financial performance.
SmartSheet Solutions
From individual dashboards and workflow tools to connected systems that manage sales, projects, production, invoicing, and reporting, we build Smartsheet solutions around the way your sign company actually operates.
Systems, Data & Operational Visibility
Make better use of the technology and data you already have. We improve workflows, reporting, system connections, and access to the information your team needs to manage the business effectively.
SOPs & Process Documentation
Turn the way your business works into clear, repeatable processes. We develop SOPs, work instructions, process maps, and supporting documentation that improve consistency, accountability, and training.
Let's Connect!
I’ve spent nearly two decades in the sign industry, working across project management, sales, business development, operations, and leadership. That experience has given me a firsthand understanding of what it takes to move work through a sign company—and how quickly small process problems can become much bigger ones as a company grows.
I started KGT Agency because I genuinely enjoy solving those problems.
I love digging into how a business operates, finding the things that are taking too long, creating unnecessary work, or making it difficult to see what’s really happening—and then figuring out a better way to do it.
My approach is practical and hands-on. I’m not here to hand you a generic playbook. We’ll look at your people, processes, systems, and goals and determine what makes sense for your business.
If there’s something in your operation you know could work better, I’d love to talk about it.
CHEERS!
Kate Getchell-Tiffany
Email: [email protected]
Frequently Asked Questions
What types of businesses do you work with?
While we have extensive experience in the signage industry, our consulting services are designed for small to medium-sized businesses across various sectors. We tailor our approach to meet the unique needs of each client.
How do you determine the right solutions for my business?
We start with an in-depth consultation to understand your specific challenges and goals. From there, we develop a customized action plan that addresses your operational efficiency, marketing strategies, or project management needs.
What can I expect from a consultation?
During our initial consultation, we’ll discuss your business challenges, goals, and current processes. You'll gain insights into potential areas for improvement, and we’ll outline how our services can help you achieve your growth objectives.
Do you provide ongoing support after the initial implementation?
Yes! We believe in building partnerships with our clients, not just transactional relationships. We offer ongoing support and guidance to ensure your strategies continue to align with your business growth and adapt as necessary.
What are your fees for consulting services?
Our fees vary based on the scope of services and specific needs of your business. We provide a detailed proposal after our consultation to ensure transparency and alignment with your budget.
